Performance Management

Performance management (PM) is the set of activities used to ensure that objectives and goals are consistently, effectively, and efficiently met. PM focuses on the performance of an organization, department, employee, team, or process, among others, to build a product or service. PM is also a process by which organizations align their resources, systems and employees to strategic objectives and priorities. Some of the ways in which we work with organisations at the strategic and operational levels to improve performance include: 

  • Performing reviews and diagnostics to identify performance gaps and weaknesses;
  • Identifying operational strengths and weaknesses;
  • Assessing strategic vision and communication through the organization;
  • Assessing organizational culture and values;
  • Developing Performance Measurement Frameworks including key performance indicators;
  • Designing and implementing employee engagement plans; and,
  • Designing and delivering customized training.